FAQ

How quickly do you submit my claim once I have sent you the patient's information?

• We ensure your claim is processed within 24-48 hours of receiving your claim.

If my clain gets underpaid or denied, what will your company do to resolve this problem?

• We implement safeguards to try to make sure this does not happen, but in the event it does, we will be persistent in resolving this matter as efficiently as possible.

Are you HIPAA compliant?

• Talbert's Medical Billing is committed to making sure we follow all rules regarding your patient's privacy.

What kind of reports do you provide to monitor my accounts?

• We provide monthly reports to our customers and we customize them to meet their individual needs.

I am not local to Talbert's Medical Billing. How do you handle a long distance affiliation?

• This can be handled as if you are local. We use a variety of technologies including fax and email. These options will provide you flexibility in sending your billing to TMB. This allows us to service anyone local or across the state.